Touched by his story, Jen sets out to help and restore Richmond to his former glory.
After a terrible dinner date with co-worker Bill Crouse (Adam Buxton), Jen wants to avoid his asking for a follow-up date, so she tells Moss to lie and say that she is too busy.
When she starts reappearing in the office, Bill thinks she is haunting him, which is made worse when she later calls him and shows up at his house to take back the rumour.
Meanwhile, Roy gets a request from a girl from the fifth floor (a place Roy calls "The Land of the Beautiful People"), but confuses the attractive Julie with the ugly Judy, the latter of whom made the request.
Inside, she discovers Richmond (Noel Fielding), a lonely goth whose job is to watch over some blinky lights on a machine.
Roy and Jen then take their dates to the same restaurant on Moss' recommendation.
Roy, who has annoyed the seminar's instructor, later steals his stress-measuring machine.
Moss tries to make his own version, but when he leaves a soldering iron switched on, he starts a fire in the office.
Jen is obsessed with buying and wearing a pair of red high heels that are several sizes too small; she inadvertently tells off a visiting executive who was planning on doing business with Denholm.
Roy's date with a woman goes horribly wrong after she mistakes some chocolate on his head for faeces.